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Terms and Conditions & Adult Social Care Privacy Notice

These Terms and Conditions apply to all users of the website.



This website is designed as a platform for the individual seeking support to register as an employer to find a Personal Assistant (PA) and also for registered PAs who have completed the accreditation process to find work. Any agreements entered into between the individual and the PA using the website is a joint responsibility of both parties.

The Isle of Wight Council does not directly employ the PA’s and the local authority is not responsible for any agreements entered into between the individual and a PA. We advise all employers to carry out the appropriate disclosure and barring services checks.  It is a legal requirement to have a DBS Check carried out on any individual working in a home where a child will be present (including visiting children). If you or your child is a client of social care services, this will be paid for by Isle of Wight Council.

It is also a legal requirement for individuals directly employing PAs to provide an Employment Contract if the PA is working on a PAYE basis. If the PA is working on a self-employed basis a Service Agreement can be drawn up.

If you are at all unsure of your rights and responsibilities in respect of employing or working as a PA (either PAYE or self-employed), you are encouraged to seek independent advice on this.

The Isle of Wight Council reserves the right to temporarily suspend or permanently remove any person from this service without notice if they breach the terms and conditions, the PA Code of Conduct and/or are involved in a safeguarding investigation.

The Isle of Wight Council also reserves the right to investigate feedback of unprofessional/inappropriate behaviour, and if another statutory body has informed us of any concerns they have about a user of this service we may remove the individual from the service without notice or detailed explanation. We will inform you that you have been removed, in cases where it is appropriate we will tell you why you have been removed, but in some cases this will not be appropriate and we will not share this information.

The Isle of Wight Council is not responsible for any agreements entered into from using this service, however we do have a duty to protect vulnerable adults and therefore if there is a concern that an individual is at risk we will take action to protect the individual without notice.



For PAs

Your name and preferred methods of contact details will only be visible to registered users of the site and will only be used by Individuals needing support to contact you regarding your suitability for their vacancy. By agreeing to appear on the PA Noticeboard you are agreeing that your application details will be available to all registered users.

You are expected to behave in accordance with the PA Code of Conduct at all times in any PA role you agree to. You must not divulge personal details of individual employers; this includes their name, where they live etc.

You will not contact other users of this service for any other reason other than finding work.

You must respond to all communication received via the noticeboard.

Failure to abide by the PA Code of Conduct or the terms and conditions as outlined upon accreditation will be viewed as a breach of the terms and conditions and your account may be suspended or permanently removed from the website.

For Individuals seeking support

Your name will only be visible to registered users of the site and will only be used by PAs to contact you regarding your vacancy. The information on a PA profile is to be used only for your own purposes and relevant to finding a PA. You will not divulge personal details of PAs to any other sources. You will not contact the PAs referees until you have made a firm job offer to that PA and they have given you permission to do so.

We advise that employers carry out the appropriate DBS checks. Please note that DBS checks are mandatory when working with certain individuals including where children are present. If you are at all unsure as to whether you should undertake a DBS check, please seek independent advice.


Adult Social Care Privacy Notice

The Isle of Wight Council is the data controller for the personal information you provide on this form for the Adult Social Care Department. The council’s Data Protection Officer is the Head of Legal Services and Monitoring Officer and can be contacted at  You can contact the council by phone on 01983 821000, or by writing to us at County Hall, High Street, Newport, IW PO30 1UD.

Your information will be used so that we can fulfil our statutory duties for the purpose of safeguarding vulnerable adults. Data protection law describes this legal basis as necessary for compliance with a legal obligation.

Your personal data may be shared within adult social care services only.

We may also share the data with third parties if we are required by law to do so. This may include the Police or Government Agencies.

We will share your data with other relevant teams within the council or other relevant organisations if a child and/or adult safeguarding issue arises and places an individual at risk of harm.

We will keep your personal data for as long as you are an active personal assistant. If you no longer wish to be a personal assistant, we will retain your details for a period of six years, at which point they will be deleted. You can view our retention schedule on our website

For further details on how your information is used; how we maintain the security of your information; and your rights, including how to access information we hold on you, and how to complain if you have any concerns about how your personal details are processed, please visit or email